Steers multi-agency coordination for the Sherwood Forest redevelopment; standardizes transparent updates and participation pathways for Delaware communities.
2016-2024
Designs first co-design sessions with Delaware residents; converts feedback into a lightweight roadmap for services and communications.
Leads creation of a consent-forward intake prototype with offline capability; establishes data minimization and retention baselines.
Formalizes accessibility and translation workflows for program forms and notices used by partners across Delaware.
Guides rapid transition to hybrid service delivery; documents security, privacy, and continuity procedures for remote operations.
Co-authors governance and ethics updates; introduces vendor due-diligence and contract standards aligned to community commitments.
Builds reusable toolkits for community listening labs and public scorecards; anchors collaboration with libraries and neighborhood groups.
Implements measurable OKRs and risk registers across initiatives; improves reporting cadence to funders and community partners.
Co-leads Peace Village planning with Delaware stakeholders; runs open working sessions that link design choices to equity metrics.
2015
Contributes to early Delaware Peace Club workshops in Wilmington and Newark, DE.
Skills
Strategic planning and board governance
Product strategy and privacy-by-design implementation
Human-centered service design and accessible content standards (WCAG)
Cross-sector partnership development and grant stewardship
Data ethics, data minimization, and transparent reporting practices
Facilitated co-design sessions and consensus decision-making
Crisis coordination, issues management, and clear public communication
Team development, equitable performance systems, and culture building
Education
Education
B.A. Theatre, University of Mary Washington, 2011; B.S. Information Technology, United States Naval Academy, 2014 M.S. Computer Science, Naval Postgraduate School, 2020
